Summary: NOCs can provide a wide array of functionalities and services that can improve your business overall.
When your business utilizes network management from a managed services provider, you’re likely to experience a high level of efficiency, profit, and production.
Normally, companies will tend to use the break/fix model to handle IT maintenance when any problems arise. However, the downside to this can increase overall downtime, decrease productivity, and increase overhead costs.
On the other hand, when you co-source your IT needs to a managed services provider, the NOC design center tends to identify and resolve the issue at any time of the day – whether it’s three or even five in the morning. Customers do not have to worry about any issues being unresolved, which in turn, increase the overall level of efficiency of your business – which can drastically improve profits.
A NOC, or Network Operations Center, is a centralized location that houses IT engineers and technicians. These specialists will monitor and manage any client’s network and make the appropriate changes when needed. If there is a problem that occurs, they can instantly detect what’ going on and resolve it before the client is even aware that a problem came up in the first place. This is one of the primary benefits of having a 24/7 NOC – it’s not only a proactive model that overlooks every network, but it can also increase a company’s profit, efficiency, and productivity.